Where is your store located?

We are in {{shop_state}} on {{address}}.

Is there a way to be notified when certain products are restocked?

Yes! If a product is out of stock in your desired size you will see a green “notify me” tab on the left side of the screen. Click it and you may enter your email address to be notified if that item in that size becomes available again. You can also call our store to be added to a call list to receive a phone call! Also a great way to stay in the know about new arrivals and restocks is to become a fan on our Facebook page and follow us on Instagram.

If an item says it’s sold out online does that mean it’s sold out in the store too?

Not necessarily! There’s a good chance it’s available in our store! We can also ship from our store too! You can call {{phone}} to check and see if the item is still available from our store inventory! 

How do I track my order?

Creating a customer account with us is always a good idea! You can log in and view your orders and tracking numbers at any time. Whether you created an account or checked out as a guest you should’ve received a shipping confirmation email with tracking. If you did not receive it contact us at {{support_email}}.

How long will it take to get my order once it is shipped?

It depends on where you are, and on the items in your order. Please see the item description for further details.

Once shipped, US orders will take 4-8 business days to arrive. Delivery details will be provided in your confirmation email.

Can I cancel my order once it is placed?

As soon as you place your order, we immediately process it in our inventory so unfortunately, you cannot cancel placed orders.  Please be certain before completing the checkout.  If you would like to return your item once you receive it, you can do so in accordance with our Returns & Refunds Policy.

Also, please be sure to enter the correct shipping address.  We are not responsible for items shipped to an incorrect address provided by the purchaser.

How can i contact customer service?

Email us at {{support_email}}. Customer Service will respond to your email as soon as possible. We look forward to hearing from you.

Why Is There A Pending Charge On My Account?

The pending charge you are seeing on your account is an authorization hold. This hold will drop off your account within 3-5 business days. We’ll only charge when the product ships to you.

Do you offer price adjustments?

In order to provide a wide selection of products & brands, we work with a variety of third party vendors. We work hard with these partners to offer competitive pricing on our products. However, the prices on our website change often and we are not able to offer price adjustments once an order has been shipped. 

What does final sale mean?

FINAL SALE items are not eligible for refund, exchange, or store credit. Please contact us if you have any questions prior to placing your order.