ONLINE RETURN POLICY:
ITEMS PURCHASED ONLINE ARE ELIGIBLE FOR A FULL REFUND WITHIN 39 DAYS FROM THE DATE THE ITEM IS RECEIVED BY THE PURCHASER. PLEASE NOTE THAT SHIPPING FEES WILL NOT BE DEDUCTED FROM THE REFUND AMOUNT IF THE REASON FOR RETURNING WAS CAUSED BY US. RETURNS MADE TO US PAST THE 30 DAY MARK WILL NOT BE ACCEPTED AND RETURNED TO SENDER.
SALE ITEMS AND BEAUTY PRODUCTS ARE FINAL SALE BOTH IN STORE AND ONLINE!
Items must be unworn, unwashed, undamaged, unused, and with all original tags attached.
Please send returns to:
How to Send Back Your Item for an Exchange
Please indicate on your invoice whether you are exchanging or returning the item. For exchanges, please indicate the desired model/size. We also recommend placing your exchange on hold with customer service so it does not sell out while we await your package. Just call us or send an email with your order number and the item/size you would like on hold.
Keeping Your Items in Returnable Condition
Please try your best to maintain items in pristine condition. All returned items must be unworn, unwashed, undamaged, unused, and with all original tags attached.
Shoes scuff very easily on any hard surface. Always try on shoes on carpet. Shoe boxes are an important part of the product presentation and must be returned undamaged, along with the shoes.
Swimmear & Lingerie
Please try on over underwear for sanitary reasons. Do not remove protective strip.
Tops & Dresses
Please be careful of makeup or deodorant rubbing off on the garment.
If you receive an item that is damaged, please contact our customer service within 24 hours.