Can I cancel the order I just placed? 

Except for custom products, it is possible to cancel your order if you email us within 5 hours of placing your order. In addition, you can always return your item once it comes for a full refund including the shipping costs. 

I have other questions. 

 No problem! Email us at {{support_email}} and we’ll be happy to help you out.

Is all of your merchandise new? 

Yes, all of our merchandise is new and not worn.

What if I received an incorrect or defective item? 

Please contact us ({{support_email}}) for a FREE RETURN LABEL. We’ll of course have the correct item sent out to you right away!

Do you offer discount codes?

Yes, we do offer standard discount codes some period during a year; however please follow our website for updated information. Not a member? Please sign up now. Also, make sure and sign up for our email list so that you don’t miss out on special offers.

Do you offer Bulk Pricing?

We offer bulk pricing on orders of 100 pieces or more. If you would like to request a Bulk Quote you can email us for a better deal and our Sales Team will provide you with a quote.

What should I do if I lose my password?

Once you have selected “Sign In” in the upper right hand corner of our site there is a link where you can click “Forgot Password.” Once you select this option you can enter in your email address and password reset instructions will be emailed to you.

I am with a school. Do you accept purchase orders?

Yes, we accept signed Purchase Orders from approved schools. Please contact our Sales Team at {{support_email}} to receive instructions on how to be approved and submit your PO.

I forgot to add an item to my order or need to change my order. How do I do this?

Unfortunately, there is no way to add an item(s) or change items once your order is placed. If you contact us immediately after placing your order we may be able to cancel your order so that you can replace a new order including your additional items. If this cancellation is unable to be made prior to processing you will need to place a new order for your additional item(s).

Where are you located?

Our store is based in {{address}} which is also our warestock that we ship out of.