How do I know what size to choose?
You can check the handy Sizes Guides on the product page and view our Size Charts for easy reference.
Can I cancel/make changes to the order I just placed?
It is possible to make a change to your order within 24 hour of placing it and if the order has not been processed. We process orders in 2-3 days, so changes and cancellations can always be fulfilled. You must immediately contact our Customer Care team (within the hour) with your change/cancellation request details included. You are strongly advised to use our official email on our Contact Us page. This will minimize the processing delay with your order due to the changes being made.
Do you ship to my country?
Unfortunately, we ship only within the US.
How much is the shipping cost ?
Generally speaking, the total shipping cost will depend on the following factors:
The shipment method you choose (we offer USPS First Class Package: $4.99)
The destination country that the package ships to;
The number of items you order, as well as the total weight and volume (size) of the package.
Our advice is to log in to your account, add the items to your cart and then view the shipping fee which will be automatically calculated and displayed.
How long will it take to receive my order?
Please note the total time = processing time + shipping time (this does not include any customs delays, weekends, holiday periods and any unforeseen circumstances.)
For all orders, shipping rates start at $4.99 and are dependent on product selection and number of items ordered.
Please note that items from your order may ship separately.
Currently we are not shipping outside the US.
What shipping carriers do you use?
We use USPS for domestic delivery. If you need expedited shipping, just message us. When available, we can adjust your order to accommodate fees for a shipping upgrade.
How do I track my order?
You can track your order using the tracking link we provided to you or simply email/call us. Allow several days after purchase for the item to be shipped and for tracking info to be updated.