Do you ship internationally? To which countries do you deliver?
We are sorry, at the moment the answer is No! We’re not able to ship your order internationally right now.
Do you ship to APOs and MPOs?
Right now we can’t, but we’re looking into how we can ship to military addresses.
My package was supposed to arrive today, but I have not received it yet. What should I do?
Packages are delivered by 8pm in your time zone daily. If it is not yet 8pm you can view your tracking information in your Order History under My Account. You can also contact us at any time, and we’ll be glad to assist.
What if my package is returned to the sender?
If the carrier was unable to deliver your order and it was returned to our manufacturing facility, please Contact us and we’ll reship your order free of charge.
My product contains a defect or is damaged, what can be done?
If the product is damaged and / or contains manufacturing defects when you receive your order, please Contact us and we’ll send you a replacement free of charge
Do your shipping speeds include production time?
Yes, always! Our listed speeds include both the time it takes to print your order and deliver it to you.
Do you offer expedited shipping?
Our fastest option is Express Shipping (4 business days) which includes the production time of your order and the delivery. However, now due to the Covid restriction in some areas, we currently shut it down.
Are your shipping times guaranteed?
When you add an item to your cart, you’ll be asked to choose a shipping speed. After that, we’ll show you the promised arrival date for your item – and we stand by that. Bad weather and carrier delays can happen, but if your order doesn’t get there on time and you’re not satisfied, neither are we. Contact us and we’ll make it right.
How do I place my order?
Ordering online from us is easy! When viewing an item, simply select the attributes and quantity needed and then click ‘ADD TO CART’/ ‘CHECK OUT’. Once you have your desired items in your Cart, simply click the ‘CHECKOUT’ button. You will then be prompted to either sign in to your account or to create a new account. Next, enter any discount coupon codes that you may want to use to discount the price. Finally, you will be directed to complete the Shipping address, shipping method and payment method. A confirmation email will be sent to your registered email address containing the contents of your order!