How much is the shipping cost ? 

Generally speaking, the total shipping cost will depend on the following factors: 

The shipment method you choose (we offer USPS First Class Package: $4.99)

The destination country that the package ships to;

The number of items you order, as well as the total weight and volume (size) of the package.

Our advice is to log in to your account, add the items to your cart and then view the shipping fee which will be automatically calculated and displayed.

How long will it take to receive my order?

Please note the total time = processing time + shipping time (this does not include any customs delays, weekends, holiday periods and any unforeseen circumstances.)

Do you accept returns?

We gladly accept returns for unused conditions with the original packaging. We do not accept returned items that’s worn, damaged, washed or altered in any way.

Do you ship internationally?

Unfortunately, currently we are shipping within the US only. 

What if I like a product that’s listed as “Sold Out” online?

Contact us! Many of our products are customized, printed to order, besides we restock often. Just drop us a line at {{support_email}} and we’ll research its status for you.

Do your shipping speeds include production time?
Yes, always! Our listed speeds include both the time it takes to print your order and deliver it to you.  

Do you offer expedited shipping?
Our fastest option is Express Shipping (4 business days) which includes the production time of your order and the delivery. However, now due to the Covid restriction in some areas, we currently shut it down.

Do I get tracking info? Where can I find it?
Once your order ships, we’ll send you a shipment confirmation email that includes the delivery method, estimated arrival date and other tracking details (if available). You can also go to your order history to look up tracking info.  

Which shipping carriers do you use?
We use a variety of shipping carriers, including the United States Postal Service (USPS), UPS and FedEx. We determine which carrier to use for your order based on a variety of factors, such as products purchased, shipping address, size/weight of the order and delivery speed selected. However currently, we only use USPS First Class Package as our main shipping method. Any changes will be updated in our Shipping Policy.

Can I arrange for my own shipping provider / courier to deliver my order? 
We’re sorry, but because of our production process, we can’t accommodate special shipping requests.