Do you offer price adjustments?

In order to provide a wide selection of products & brands, we work with a variety of third party vendors. We work hard with these partners to offer competitive pricing on our products. However, the prices on our website change often and we are not able to offer price adjustments once an order has been shipped. 

What does final sale mean?

FINAL SALE items are not eligible for refund, exchange, or store credit. Please contact us if you have any questions prior to placing your order.

How much does shipping cost?

We offer USPS (4-8 business days). A flat US $4.99 fee per each order.

Will myWhat is your return policy ?

We accept returns on regular priced items. With the purchase of an additional Return Option, we will accept returns on eligible final sale items. All returns need to meet the following requirements:

Return is initiated and mailed back by the customer within 30 days of delivery date.

The item(s) is new, unworn, unwashed and in original packaging with tags attached.

The following items are not eligible for returns: intimates/lingerie, swimwear, cosmetics/apothecary, hair items, hats or earrings.

Once the boutique verifies the return, we will process a full refund to the original payment method. Any site credit used on the order will not be restored to your account. For international orders, we will process the refund less the cost of return shipping. All eligible refunds will be issued in United States dollars (USD).

We reserve the right to deny any returns or exchanges that do not meet the above requirements.

Note: We do not accept returns on Sale and Make an Offer items. Exceptions include damaged items or order discrepancies based on size, color and style or items eligible with the purchase of the Return Option. If you would like to return a defective product, you must notify us no later than 14 days after the day your product was shipped. No returns will be accepted if you fail to notify us within the 14 day period or fail to ship the product back to us or the seller (as directed by us) within 30 days after the product was shipped. Store credit will be offered for these items.

My size is not available on the site, is it still possible to get the item?

No, unfortunately what you see on the site is all we have. We’re always adding new arrivals though, so be sure to check back and browse often!

Where can I learn more about sizing and fit for a particular product?

There are two options; submit your query directly on the site through any of the feedback sections, or email your query to {{support_email}} and we’ll be happy to help.

I just submitted an order/offer. How long will it take to hear back?

a. Fixed Price: As soon as you hit the ‘Place Order’ button we start processing your order. We work with the boutique/designer to get things ready and will send email confirmation shortly after.

b. Make an Offer: As operation hours vary for the boutiques and designers, we will contact you as soon as an offer has been reviewed and either accepted, rejected, or countered. If you have questions, you can always email {{support_email}} and we’ll be happy to help in any way we can.

Do you accept returns?

We gladly accept returns for unused conditions with the original packaging. We do not accept returned items that’s worn, damaged, washed or altered in any way.

Do you ship internationally?

Unfortunately, currently we are shipping within the US only. 

What if I like a product that’s listed as “Sold Out” online?

Contact us! Many of our products are customized, printed to order, besides we restock often. Just drop us a line at {{support_email}} and we’ll research its status for you.